When we reviewed Windows Phone 8, we gave it high marks for innovative features such as its customizable Live Tile interface and the way it integrates social networks and connects you to friends and family. Overall, Microsoft has done a very good job with its new mobile OS. Yet after using Windows Phone 8 extensively on a few different phones, in some ways the software feels incomplete compared to competing platforms--and we don't mean the app gap. Here's what Microsoft needs to do to fix its OS.
Reviews Editor Michael Prospero oversees every product reviewed by LAPTOP Magazine. Read his regular column at www.laptopmag.com/labrat, and follow @mikeprospero on Twitter.